How Wallet Records Enter Our Privacy Policy
When you create an account, we receive the details you submit, such as your contact information and verification status. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, we record the transaction reference, amount status, and relevant time so we can match
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a cashier event to your account. We do not need your wallet password to confirm that a payment reference belongs to your account. Browsing from a phone or desktop may create technical records such as device type, browser path, IP address, and pages opened. These records
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help us protect account access and investigate a stalled wallet status. We use this Privacy Policy for Indonesian access where local law permits, and any eligibility or access question depends on local law. We keep records for operational, safety, dispute, and legal needs, then remove or
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anonymise them when they are no longer required.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.